About
Ian.
Leader. Designer. Facilitator. Based in Vancouver, with a family, a garden, and strong opinions about process.
I lead product organizations with a design background — which means I've spent years doing more than design. I've led product. I've led engineering. I've hired, scaled, reorganized, and shipped. I've built departments from nothing and helped others understand why their existing systems weren't scaling.
My career started in craft: UX, visual design, front-end development. I loved the work. But what pulled me upward were the organizational problems underneath the design problems. Why was this decision so hard to make? Why did the handoff keep breaking down? Why did the team keep shipping the wrong thing?
At Copperleaf, I got to answer those questions at scale. Over seven years I built a design function that grew from 3 to 22 people, helping the company go from a scrappy team shipping one product to a $1B CAD IPO with three. I learned what it means to design an organization: the hiring decisions, the cultural norms, the processes that scale and the ones that don't.
Energized by people, driven by ideas, and unreasonably convinced that the right conversation can solve most things. I try to use that energy to create environments where people feel genuinely safe to take risks, say what they think, and do the best work of their careers.
Outside of work: you'll find me outside in the woods with my family (Arlo, Audra, and Deborah), cooking something that takes longer than it should, or facilitating a conversation that was better for having someone at the front of the room.
Ethos
How I think about leadership.
Three things, in order. Get the order wrong and you feel it everywhere.
People
Support the person, elevate the team.
Everyone on a team has their own communication style, growth goals, and definition of meaningful work. My job is to understand that, then create the conditions for each person to do their best work. The team performs when the individuals flourish.
Processes
Less is often much, much more.
Process should serve the work, not protect itself. The right process is the minimum structure needed to keep communication clear, decisions fast, and quality high. It changes as the team changes. Open, clear, and frequent communication is the foundation everything else is built on.
Product
Align value to the work.
People do better work when they understand why it matters. Not the company 'why' from a slide deck. The actual human why. Who uses this? What does it cost them when it doesn't work? What changes when it does? Helping a team stay connected to that is one of the most underrated things a leader can do.
Career
The path here.
Director of Product
·EstateablyLeading product strategy for an award-winning cloud estate administration platform serving 1,000+ firms across North America. Complex legal workflows, high stakes, and users who genuinely need the product to work.
Conference Co-Lead
·UXxUX unConferenceCo-leading Vancouver's participant-driven design community event. No pre-set agenda. Attendees decide what matters. Sold out in 2023 and still going.
SVP of Product and Development
·Data Dive ToolsJoined as Head of Design and grew into SVP of Product and Development within two years, owning product vision, roadmap, and engineering delivery for a fast-growing analytics platform serving Amazon sellers.
Senior Director of Design
·Copperleaf TechnologiesBuilt the design function from scratch. Grew from UX Engineer to Senior Director over seven years, scaling the team from 3 to 22. Helped the company reach unicorn status in 2021. Launched three SaaS products, shipped a design system adopted by 9 cross-functional teams, and raised SUS scores from 50 to 74.
Design & Product Roles
·MediaValet, InfoMine, and othersEight years across multiple companies building the foundation: product design, UX, front-end development, and the gradual realization that the problems worth solving were organizational.
01 / 05
“…leads by example, knows how to foster a strong design culture, and how to elevate people’s skills and strengths to the next level. Additionally, he knows how to create a psychologically safe environment that allows everyone on the team to contribute with thoughts and ideas.”
Bruno Alves
Principal Product Designer · Copperleaf
Skills
What I'm good at.
Leadership
- Design Team Building
- Hiring & Interviewing
- Performance Management
- Cross-functional Collaboration
- Design Culture & Ops
Product
- Product Strategy
- Roadmap Planning
- Stakeholder Alignment
- OKRs & Success Metrics
- Go-to-Market Thinking
Design
- Design Systems
- UX Research
- Information Architecture
- Interaction Design
- Systems Thinking
Let's talk.
Design leadership, consulting, speaking, mentorship — I'm open to conversations.